Orders are sent directly from our brands - meaning you are receiving your product straight from small creative businesses that designed or created your product. Thank you for supporting our brands!

Shipping costs can vary between different brands depending on their location - see below for more details:

For Hong Kong customers:
Hong Kong Designers -free shipping
Singapore Designers - 40HKD approx. 5SD
International Designers - 80HKD approx. 10USD

For Singapore customers: 
Singapore Designers -free shipping
Hong Kong Designers - 6.6SGD
International Designers - 14SGD approx. 10USD

For customers from Europe, including UK: 
Designers from your country - free shipping
European Designers - 5USD
Asian designers - 10 USD

For Customers from Asia:
Designers from your country - free shipping
Asian designers - 5USD
European Designers - 10USD

For rest of the world: 
Designers from your country - free shipping
The rest of the world - 10USD

*Asia - China, Hong Kong SAR, India, Indonesia, Macao SAR, Malaysia, Maldives, Philippines, South Korea, Taiwan, Thailand.

All orders are processed and shipped within 2 working days. Please be aware that designers are from different countries, and local holidays may apply.

The delivery time will depend on the brand's location:
· Within one country - 1-3 days business days
· Within Asia 3-10 business days
· International orders - 7-14 business days

Our brands are committed to using reusable, recyclable and compostable materials in packaging. They also use optimal packaging that matches the product dimensions, which will help to avoid unnecessary overstuffing.

Please make sure your shipping address is correct. Orders returned because of an invalid address may incur a shipping charge if they are reshipped. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. 

If you entered the wrong address, please let us know at support@zanteia.com before the order is shipped. You will receive mail when the order is shipped.

Simply choose the product you want to buy, add it to your cart, fill in your information and select your payment method. If you experience any complications placing your order or browsing through our website, contact us at support@zanteia.com.

Our store's currency is HK$, but we also convert the prices to USD, GBP, SGD, EUR. 

You can use credit and debit VISA and Mastercards. We will soon add Apple Pay, Google Pay or PayPal. You will be able to use PayPal as long as you have or create your own account.

It depends on your location. Please note that import fees for your order are not included with our shipping fees. You bear these costs, including any other extra charges introduced by your local authorities