This Privacy Notice describes how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices regarding use, as well as your rights of access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please contact us at support@zanteia.com.

We use Shopify subscription service to build webpages that people can visit to learn more about Zanteia. Information that we collect and manage using the website service for our own marketing belongs to usand is used, disclosed and protected according to this Privacy Policy.

When you visit our website:

You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Website or register to download resources or purchase our products, we request that you provide Personal Information about yourself, and we collect Navigational Information.

Information we collect from third parties:

From time to time, we may receive Personal Information about you from third party sources including partnerswith which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites.

Personal information:

This refers to any information that you voluntarily submit by

— signing up for an account on our website

— place an order for products

— complete any online form (such as registration forms, and surveys)

— newsletters and special offers

— enter a competition or promotion

— participate in social media functions with our website, or correspond with us, that identifies you personally

— including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. 

Personal Information can also include information about any transactions, both free and paid, date of birth, gender, purchase information, wishlists, shopping preferences that you enter into on the Websites. Personal Information includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. 
Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Use of Navigation Information" section below.
Payment information includes information we collect and process from you when you purchase products, including credit card numbers and billing information, using third party service providers. Except for this, we do not collect other Sensitive Information from you.

Sensitive information

This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.

Log files

When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Zanteia to provide general statistics regarding use of the Websites. For these purposes, we do link this automatically-collected data to other Personal Information such as name, email address, address, and phone number.

Compliance with Our Privacy Policy. We use the information we collect only in compliance with this Privacy Policy. We will never sell your Personal Information to any third party

Use of personal information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

— improve your browsing experience by personalizing the Websites and to improve the service

— send information or Zanteia content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business

— promote use of our services to you and share promotional and information content with you in accordance with your communication preferences

— provide other companies with statistical information about our users, but this information will not be used to identify any individual user and will only be shared on an aggregate and de-identified basis

— contact you about billing, account management, and other administrative matters

— send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements

— investigate and help prevent security issues and abuse

— andmeet legal requirements.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.

Use of navigational information

We use Navigational Informationto operate and improve the Websites and to provide you with a better experience when you interact with Zanteia. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Zanteia. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone.
You may disable the collection and use of your location data through browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn at any time.

Retention of personal information

— Retain the data
We retain the data you provide to us for as long as you have your account with us and thereafter for such period as you may have questions or a claim in relation to our services, notwithstanding any superior retention period that we may be obliged to observe in accordance with legal requirements applicable to us.

— Securely deleted
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request, as described in the "How to Access & Control Your Personal Data" below.

— Keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

— Reasonable period of time
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. 
We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

Security of your personal information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.

Use of payment information

If you give us Payment information, we use it solely as authorized by you in accordance with this Privacy Policy in order for you to purchase products, including to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

Social Media features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share Button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our Websites provide links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Customer testimonials and comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. Customer provide consent about their name and location by posting testimonials and comments we obtain via email prior to posting the customer's name and testimonial.

Service providers

We employ other third-party service providers to provide services on our behalf to visitors to our Websites and our customers and users may need to share your information with them to provide information, products or services to you. 
Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. 
These service providers are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

Zanteia partners

In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support.
Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
We partner with trusted third parties to provide you with content that we think may be relevant to you. When you engage with these co-marketing partners, we will tell you who we are sharing data with, and provide a link to the partner’s privacy policy so you can learn more about how to opt-out of the partner’s communications. 
These partners are required to adhere to our privacy and data protection policies.

Corporate events

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Zanteia on the Websites. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

Compelled disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process. 

International transfers within Zanteia's entities

To facilitate our global operations, we transfer information and allow access to that information from countries in which the Zanteia affiliated entities have operations for the purposes described in this policy.

International transfers to third parties

Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside

Zanteia and our partners use cookies or similar technologies (such as web beacons and JavaScript) to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. To find out more about how we use cookies on our Websites and how to manage your cookie preferences please see our Cookie Policy.

Navigational information collected by our customers

Our customers can use the tools we provide, as well as tools provided by third parties, to collect Navigational Information when you visit their webpages on the Subscription Service. Zanteia does not control our customers' use of these tools, nor do we control the information they collect or how they use it. Learn more about our cookie policy here.

Reviewing, correcting and removing your personal Information

You have the following data protection rights:

You can request access, correction, updates or deletion of your personal information.You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.)

To exercise any of these rights, please contact us at support@zanteia.com or by mail Rooms 1703-1704, 17/F, Tung Chiu Commercial Centre, 193 Lockhart Road, Wanchai, Hong Kong. Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

To Unsubscribe from our communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by contacting us via email or postal mail to Rooms 1703-1704, 17/F, Tung Chiu Commercial Centre, 193 Lockhart Road, Wanchai, Hong Kong. Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us.

Contact us

Should you have any questions regarding our privacy policy, please do not hesitate to contact us.

E-mail: support@zanteia.com

Last updated: 26.10.2022